Name Kirsten Winkel
Business number +31 (10) 304 20 70

Operations Manager • Rotterdam

Are you always on the lookout for improvements and like to be involved in the day-to-day operation, to make sure Wrist processes will run smoothly? And are you also a people orientated manager who coaches team members to obtain goals together? Then the position of Operations Manager within Wrist will fit you perfectly!

Purpose of this roll

As an Operations Manager for Wrist-Klevenberg you are mostly going to oversee the warehouse and the planning. You are always looking for new opportunities that result in efficiency improvements. You will also draft action plans and/or manuals to make sure opportunities will be transformed in results. As an Operations Manager ensuring a pleasant working atmosphere in which you steer your team members towards finding solutions themselves is a priority.

If necessary, you jump in to coaching team members and guide them towards further developing their abilities. Not only cooperation and communication in your own department should be stimulated, but also between different departments.

In addition, as an Operations Manager you are in charge of the implementation of new operational processes. You focus on motivating and inspiring your team members to achieve and raise goals, in combination with coaching and mentoring (new) team members and overseeing their further development. This has to be combined with day-to-day practices that the Operations Manager has to execute.

Working activities consist of:

  • Implementing operational processes
  • Managing and coaching of our own team (3 team leaders warehouse and 4 planners, indirect 45 employees)
  • Developing and conducting monitoring reports
  • Conducting job application, evaluation, absence and exit interviews
  • Supervising change processes
  • Providing input to succesful manage the company through being a member of management team


You have obtained a degree (HBO) towards logistics and/or Supply Chain Management. In addition, you have a minimum of 10 years of experience in an executive manager position. Knowledge contains advanced knowledge of Microsoft Office, and Microsoft AX is preferred. You have excellent knowledge of Dutch and English language.

Competences required to be successful as Operations manager:

  • Most importantly the jobholder is required to have a hands-on working mentality, meaning that the Operations Manager should be closely involved with daily practices.
  • The jobholder should have a lot of experience in coaching and supervising people, meaning that leadership skills are mandatory.

Company information

Located in one of the largest and most advanced ports in the world Wrist-Klevenberg Ship Supply NL B.V. provides everything that is of essential need aboard of a ship, for both inland and ocean-going shipping. Since the combination of the staggering number of products and the importance of timing in the shipping supply chain, Wrist-Klevenberg needs to provide watertight services. What their customers require must not only be in stock, but it must also be delivered at the agreed time, at the correct location and inclusive of any required assistance and appropriate documentation. We consider the ‘one-stop’ element in one-stop shopping to be the most important of the entire process. Wrist-Klevenberg Ship Supply NL part of Wrist Ship Supply A.S. a group providing maritime services worldwide.

Achieving this in today’s high-tech environment obviously requires the most advanced technical resources: purpose-made software, administration packages, logistic devices and so forth. But the most important aspect of all – supporting our customers in the best possible way with our logistic services – always comes first.

The process

The search and selection are done by Venturn, namely Kirsten Winkel who can be reached at +31 6 82 46 89 55.

  • Accepted file types: jpg, png, pdf, doc, docx, ppt, pptx, bmp, txt, pages, Max. file size: 15 MB.
  • Your data is safely stored and will only be used for recruitment purposes.